🔄 Return & Exchange Policy – RS Beauty Care BD

1. Return Eligibility
   You can return a product only if:

• The item is damaged, defective, or wrong.

• You contact us within 24 hours of receiving the item.

• The product is unused and in its original packaging.

2. Non-Returnable Items

• Used or opened products

• Products damaged due to customer mishandling

• Returns requested after 24 hours of delivery

• Change of mind or dislike after use

3. Return Process

• Contact us via message or phone within 24 hours

• Provide a clear photo/video of the issue

• Once approved, return the product through courier

• You may receive a replacement or refund, depending on the case

4. Delivery Charges
   Return shipping cost is usually covered by the customer unless the mistake is from our side (wrong or defective item).